Our Services

We compliment all our services with industry-leading customer experience. See how at Netfor we’re doing more for you. The only adequate response to a complex problem is to use a multifaceted solution.

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Field Services

Here at Netfor we pride ourselves on finding simple solutions to complex problems. That’s why we’ve chosen to partner our Field Services department with local tech companies to augment our global workforce.

Statistics speak for themselves. In 2011 the Aberdeen group did a study that concluded the average high performing field services company maintained an 88% First Run Rate (FRR). At Netfor, we believed 88% was too low. How could you confidently send work to a vendor knowing there is a 12% chance of a site re-visited? The Netfor Field Services Team believes our partners need a single voice they can trust, and a high success rate to back it up.

Call Center & Help Desk

You’re our top priority. So delivering your company world-class customer service is what matters most. With Netfor, you get a partner who is passionate about problem resolution, who is supported by a strong knowledge management program and operates more consistently. We offer managed, Tier one help desk support utilizing ITSM and ITIL-based frameworks. That means all technical requests from your customers are routed to one place. And there’s always a live person available and addressing every ticket.

Technology Fulfillment

You’re our top priority. So delivering your company world-class customer service is what matters most. With Netfor, you get a partner who is passionate about problem resolution, who is supported by a strong knowledge management program and operates more consistently. We offer managed, Tier one help desk support utilizing ITSM and ITIL-based frameworks. That means all technical requests from your customers are routed to one place. And there’s always a live person available and addressing every ticket.

Join Our Team

How Netfor will help you grow and succeed:

A launching point for your career and life goals.Gain experience in multiple industries, platforms, and software. Help you develop a career path as well as provide mentoring and training. Opportunities to work on special projects with our clients. Provide opportunities internally for advancement. Network you with the vibrant business community in Indianapolis. Expose you to well over a hundred applications, platforms, and systems across a variety of industries including medical, retail, b2b, etc.

At Netfor we use the business methodology of Client Success to ensure that our clients achieve their desired outcomes when using any Netfor service. What are you waiting for? Take the first step today.

We Are Here To Assist You

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