Transform operations with a modern infrastructure.
Our local experts can help you ramp up production.
In this day and age, faulty or slow IT infrastructures built on aging cabling can negatively impact manufacturing organization's performance.
Netfor collaborates and consults to right-size every solution, so it works for you, not the other way around. We’ll find the best locations for infrastructure installation and then support it with a local IT technician pulled from our nationwide network. And with our end-to-end technical and field support, your employees have an expert around-the-clock ready to solve Level 1 issues.
Whether you have one location or many, Netfor can help you keep your facility moving.
Why Partner with Netfor?
Field Services
With our national network of reliable technicians, you can count on help to be nearby, wherever your location. Most of our technicians have been in the field for 10+ years, and all must pass our rigorous Quality Confirmation Process to ensure secure, professional service at every site. Plus, with our Deliverables Management system, you have instant access to on-site, visual verification of every task’s progress and completion.
Technical Support Desk
We staff our onshore technical support desk with trained experts who understand your security and technology needs. Available around the clock, they answer 97% of calls in less than 20 seconds with a phenomenal first‑call resolution rate of 75%. Every call is routed to a single point located in the central U.S. and then redirected to a specific region and team assigned to your account.
IT Fulfillment Center
Our warehouse and fulfillment center provides state-of-the-art pick, pack, and ship services, including returns, repairs, kitting, and more. Armed with a robust Inventory Management System, our facility can track shipments in real‑time, monitor progress and shipped quantities, and notify all parties when items are low and need re‑ordering.
Custom Manufacturing Solutions for Faster Speed to Market
Our unique blend of integrated services is engineered to take the tasks that distract off your plate and empower you to focus on what matters.
Netfor Manufacturing Capabilities
- Field Services
- Technical Support Desk
- Customer Service Call Center
Manufacturing Resources
See how we’ve helped clients solve their most complex business process challenges.
Modern Fulfillment Services: A Complete Guide
When you're coordinating parts and orders across thousands of buyers and suppliers, fragmented fulfillment isn't just inefficient, it's a competitive liability. See how consolidating kitting, configuration, and deployment under one partner cuts costs, eliminates errors, and accelerates delivery at scale.
Structured Cabling Installation: Find the Right Installer
In manufacturing, network downtime doesn't just slow down IT, it stops production. Learn what separates a quality structured cabling installation from one that creates costly disruptions across your facilities.
IT Lifecycle Managment (ITLM): Benefits and Best Practices
Managing technology across dozens of locations and vendors creates gaps in visibility, in accountability, and eventually in uptime. Learn how consolidating your IT lifecycle under one partner eliminates the handoffs that slow deployments and drive up costs.
Curious About More?
Check out what we’ve done for other clients in multiple industries.
Manufacturing FAQs
How do you train technicians?
We train/certify our field providers using customizable field guides tailored to meet the unique requirements of each scope of work. To maintain excellence in the field, providers must use our Learning Management System to ensure that they are knowledgeable and compliant before arriving on-site. Each field guide is developed with the client as we onboard the work. Typically, we refine the guides during a pilot phase in which best practices and processes are also finalized. In addition, we can add video and pictures to the guides to help simplify the complexity of any scope of work.
Do your technicians have safety equipment?
Yes. Each technician dispatched has the required equipment for the job and location. Typically, they carry a standard tool kit that includes:
- Laptop (Windows 7 or higher)
- Basic IT tools
- Network testing tools/cable testers
- Cat5e cabling
- Ladder
- Digital camera or camera phone with the ability to upload pictures before leaving a site
- Badge (when required)
- Hard hat (when required)
- Copy of work order and job information used in training and certification
What's your coverage?
You'll find our highly trained and certified technicians throughout North America and the U.S. territories.
Simplify Your Multi-Location Operations
One partner for field services, customer support, and IT help desk—nationwide.
Get field service deployment, 24/7 customer support, and IT help desk solutions from a single partner with 97% US coverage. No more juggling multiple vendors or coordinating complex service relationships.