Nationwide IT field services with a local feel.

Why deal with the headaches of scheduling and managing vendors and services in far-flung locations when you can rely on one trusted source?

From retail to commercial and beyond, Netfor Field Services specializes in installing and managing technologies that keep businesses humming – and customers singing your praises. Whatever your technology needs – badge readers, cameras, cabling, networking, menu boards, drive-thru timers, headsets, and more – one of our reliable field service technicians is always nearby.

With our national network of technicians and proven technology, you can say goodbye to the time-consuming tasks that distract you and take back your day.

Why Choose Netfor for Field Service Management?

Vetted and Trained Technicians

Most of our technicians have been in the field for 10+ years. We know them and trust them, and so do our clients.

  • Rigorous Onboarding: For new technicians, we conduct background checks and look for soft skills to ensure they are professional, reliable, and accurate.
  • National Network: Wherever your locations may be, we have a qualified technician nearby.

Technology that Delivers

With the Netfor cloud-native platform, you know in real-time the progress of every engagement at every location.

  • Deliverables Management: On-site, visual verification from the technicians confirming progress and completion so you can rest easy.
  • National Network: Do you have thousands of locations? No sweat. We can service every location individually and provide you with one hassle-free invoice.

Honest Communication

It’s a point of pride for us. We believe that honest communication fosters collaboration and is the foundation of every successful engagement.

  • Transparent Pricing: We price all your service attributes into the bid and don’t nickel and dime for mileage or other upcharges.
  • Scope of Work: Occasionally, we won’t or can’t fulfill the scope of work you’re looking for. We’ll let you know up front if or when that happens and then point you in the right direction.

Types of Field Service Work

Audio Visual (AV)
  • Digital signage
  • Speaker installations
  • TV Mounts and installations
  • Projector installations

 

Kiosk
  • Outdoor kiosks (such as bill/pay kiosks)
  • Indoor kiosk such as ones in malls where you can get directions to stores
  • Status boards
  • Kiosk tablets or ordering in stores
Printer
  • Setting up and connecting to the network
CCTV | Alarm
  • Alarm Systems
  • Security cameras (wifi, cat5/6, or coax connections)
  • Contact door locks

 

Low-Volt Cabling
  • Cat5, Cat6, coax cabling (warehouse or large/small businesses) and terminations
  • Minor and minimal conduit installation
Server
  • System hardware upgrades (ram, HD, cmos battery replacement)
Desktop | Laptop
  • Setup PCs including setting up network printer, running updates, and connecting to wifi
Networking
  • Installation of routers, switches, firewalls, etc
Structured Cabling
  • Entrance Facilities, Equipment Room, Backbone Cabling, Telecommunications Room, Horizontal Cabling, and Work Area.
Fiber Cabling
  • Can provide, from our vendor, preterminated fiber cables and installation
  • Testing
  • installation

 

Point of Sale
  • Installation and testing
Telecom | VOIP
  • 66 blocks
  • Toning analog lines

Our Process

At Netfor, we believe every successful organization runs on process. That’s why we spend so much time perfecting ours.

ASSESSMENT

We start by collaborating with you to determine your business needs and goals. After a thorough examination, we then chart a strategic roadmap to help you envision the steps and technologies required.

client onboarding

CLIENT ONBOARDING

We document every aspect of your business and deliver on it. Utilizing Agile methodology, your Netfor team and the Technical Account Manager (TAM) will establish deadlines and deliverables. We’ll also begin amassing the knowledge needed to manage your project successfully.

team onboarding

TECHNICIAN ONBOARDING

We start by collaborating with you to determine your business needs and goals. After a thorough examination, we then chart a strategic roadmap to help you envision the steps and technologies required.

client delight

CLIENT DELIGHT

In addition to real-time access to the status of your projects, you will also be in regular contact with your TAM. Depending on your preference, there will be weekly or monthly meetings to track progress and make corrections if needed. Once the project is up and running, we may scale meetings down to quarterly.

Any Industry, any field.

Any business with multiple locations or facilities will benefit from Netfor field service management solutions. No matter the industry, if you require a skilled technician in the field, Netfor can help.

Retail
Banking
Software
MS Providers
Government

Testimonials

We need technicians who are experienced and know what they are doing – and that’s what we get with Netfor.

                

GLORIA NEBAREZ

Mercy Housing

The tech was extremely pleasant & very knowledgeable. Thank you for your fast installation & making sure everything is working properly.

                

Anonymous

Global Distribution Franchise Owner

Field Service Resources

See how we’ve helped clients solve their most complex business process challenges.

Field Service – How Real-time Communication Builds Confidence

You may remember playing the childhood game called “telephone.” For those who may be unfamiliar, it involved a circle of kids whispering the same message from one to another and laughing uproariously at how much it changed…

Kiosks: Useful Tips For A Successful Deployment

A self-service information kiosk is a great way to effectively inform and engage guests on-premises for hospitality, retail, real estate and more types of organizations. If effectively deployed, a digital concierge kiosk will enable guests

Looking for Another Service
or Solution?

Whatever business process challenge you’re facing, we’d love to talk and see if we can help. Solving complex problems is what gets us out of bed in the morning!

Field Services FAQs

What is Field Services?

Netfor’s Field Services Department coordinates, controls, and delivers quality IT installations. When you need a skilled technician in the field, we rapidly deploy, expertly resolve issues, and notify you of completion using our advanced Deliverables Management technology.

What Areas Can Netfor Cover?

Our partners and technicians are standing by and ready to serve you in more than 6,000 locations worldwide. Netfor has you covered with tech support across the country, and around the globe.

What is The Quality Confirmation Program?

Our Quality Confirmation Program allows Netfor to build a comprehensive profile on each of our onsite resources. This results in high-quality talent on demand. Our process starts with a background check, confirming the potential resource has a clear history. We then confirm all relevant skills, work history, and certifications. Next, the technician is then assigned to a Netfor Field Services Coordinator (FSC) who performs an interview.

Whether it’s an evaluation of existing infrastructure or mapping out a new site. Netfor’s engineering team has you covered. Every Netfor engineer is a certified professional with years of industry-leading experience. This means you get quality on-site evaluations without excessive fees. Netfor provides simple solutions to all of your complex problems. You name the service, and we’ll provide the technician.