Calculate Your Savings
Often, an organization believes it can save money by having Netfor manage routine calls while its high-paid specialists resolve the complex ones. Yet this takes time and focus away from critical projects, slowing down innovation and costing more money in the end.
The fact is, when organizations ask us to handle more of their calls, they typically lower their total cost of doing business. It sounds counterintuitive, but it’s true. Check out our Total Cost of Ownership (TCO) Calculator, run your numbers, and see for yourself.
For more than 25 years, Netfor has been helping organizations nationwide simplify their business processes. From government agencies to private industry, we provide deep experience in BPO and experts with the chops to solve your most pressing challenges. Whatever your business is, we’ll move you forward by removing what’s unnecessary.
Data Driven Call Center Assessment
When you don’t have all the facts, you can’t make informed decisions about where you put your resources. Netfor’s Service Desk Consulting uncovered the data necessary to evaluate a multi-hospital system’s call center