Episode 4: AI Readiness Assessment Explained
https://youtu.be/D5KnFfDo9oA Episode Summary Ian sits down with Netfor CTO David Cady to launch...
Aug 10, 2026
Episode 3: AI is Not The Strategy
https://www.youtube.com/watch?v=I7NPco5cRYY&t=261s Episode Summary Netfor's founder and CEO...
Episode 2: Where Voice AI Works and Fails in CX
https://www.youtube.com/watch?v=IHLQTW5H8mE&t=195s Episode Summary David Cady joins Ian Medley...
Episode 1: IVR vs IVA Explained
https://www.youtube.com/watch?v=wThue1BWMec&t=285s Episode Summary David Cady, Netfor's CTO,...
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