Episode 4: AI Readiness Assessment Explained
Episode Summary Ian sits down with Netfor CTO David Cady to launch the company's new AI Readiness...
Aug 10, 2026
Episode 3: AI is Not The Strategy
Episode Summary Netfor's founder and CEO Jeff Medley joins his son Ian for the third podcast...
Episode 2: Where Voice AI Works and Fails in CX
Episode Summary David Cady joins Ian Medley to break down the world of voice AI, including what...
Episode 1: IVR vs IVA Explained
Episode Summary David Cady, Netfor's CTO, joins Ian Medley to break down why traditional IVRs fail...
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