Customer Service

Customer Service Complaints?

Sick and tired of answering the same customer questions over and over again?

Got another headache listening to a customer complain about poor customer service from your company?

No more headaches for your customers if you call Netfor to outsource your customer service calls.

Netfor has the answers.

We get the same questions all the time, and we’re happy to take your customer calls — 24 hours a day, 7 days a week, 365 days a year. Let us answer the questions your customers have — the easy calls and the more difficult ones.

We can customize any type of support service you need — and we give you that service around the clock.

It’s our specialty. Incredible customer service. How you want it. When you need it.

With U.S.-based agents in the heart of the Midwest, we combine the latest technology with the art of great customer service to keep our clients productive … and happy.

Wish someone else would respond to the easy and repetitive questions so you can get back to your technical work?

Netfor provides:

  • A dedicated call center management system customized for your company or organization
  • 24/7/365 support model — taking calls during the day, at night and on weekends
  • Call management reliability and consistency with a knowledge base (KB) specific to you and your team
  • Best practices for different call types documented within a shareable database
  • Positive customer service experiences for the end user each and every time

Netfor offers a professional customer service desk built on best practices with a dedicated call management system offering 24/7/365 support.

Calls are answered in less than 20 seconds, and all issues are resolved based on your direction.

Oh, and our client satisfaction rate is nearly 100%.

How’s that for world-class customer service? Call us today.

It's time to improve your customer's experience.

Let's Start a Project Together

Copyright © 2020   Netfor Inc. • All Rights Reserved.