Break/Fix Services
Kiosks: Useful Tips For A Successful Deployment
A self-service information kiosk is a great way to effectively inform and engage guests on-premises for hospitality, retail, real estate and more types of organizations.
IT Asset Management
Making Innovation Manageable: IoT Success
How can an IoT developer leverage these capabilities most effectively? The key is to begin the initial conversations as their ideas are moving out of the prototype stage.
Break/Fix Services
Netfor Field Services: Making A Difference
Statistics speak for themselves. In 2011 the Aberdeen group did a study that concluded the average high performing field services company maintained an 88% First Run Rate (FRR). At Netfor, we believed 88% was too low. How could you confidently send work to a vendor knowing there is a 12% Read more…
Knowledge
Guiding Principles for Call Center Excellence
We consider the benefit and impact on the customer in everything that we do. From the time we pick up the phone, to saying our farewell, our mission to the customer is to benefit and provide a positive impact to their needs as effectively as we can. When you’re thinking Read more…
