Life At Netfor - Our Blog Category Archives: Thought Leadership

Sep 5

Netfor Field Services: Making A Difference

Statistics speak for themselves. In 2011 the Aberdeen group did a study that concluded the average high performing field services company maintained an 88% First Run Rate (FRR). At Netfor, we believed 88% was too low. How could you confidently send work to a vendor knowing there is a 12% chance of a site re-visited?… Read More »
Apr 5

Supporting and Servicing Things

Indiana is a world leader in growing things, making things and moving things. Add technology and entrepreneurship, and that’s world leadership in the Internet of Things (IoT). Nearly a year ago, Netfor published a series of articles exploring IoT and the many exciting opportunities it presents to us and the world at large. Depending on… Read More »
Jun 21

IoT Series, Part 3: Providing Tech Support for IoT

Netfor presents the last entry in a series of articles that explores the Internet of Things (IoT) and the variety of exciting opportunities it presents for our company and the world at large. “The Internet of Things (IoT) is a funny phenomenon. While the phrase connotes ‘interconnectedness,’ the truth is these new gadgets, applications, interfaces… Read More »
Jun 13

IoT Series, Part 2: Netfor’s IoT Service Desk

Netfor presents the second in a series of articles that explores the Internet of Things (IoT) and the variety of exciting opportunities it presents for our company and the world at large. IoT presents exciting opportunities for Netfor involving service desks for both consumers and businesses. In his article, “Who Provides Tech Support for the… Read More »