AI customer service is no longer a futuristic concept. It's reshaping call center services right now,...

With retail theft and organized crime driving record losses, the article shows how AI-powered surveillance...

At Netfor, we’re always exploring the evolution of AI and IVR technologies, and in this conversation, our...

Problem: The customer called with what they thought was a simple question. Ten minutes later, they ended the...

Your business is healthy and it’s growing. The demand for your products or services is strong, and as word...