One of the most common hesitations among companies and government agencies that are thinking about outsourcing the customer service process is a concern they’ll be abdicating the decision-making process necessary to resolve a customer’s problem or request. That’s especially true for government agencies that depend upon federal or state funding, Read more…
Imagine you’re a business that needs someone to sit at the front desk to welcome guests and to keep the area tidy and stocked. There are more tasks to be done than one person can handle, but hiring two people is financially inefficient and wasteful. Now what? Netfor Office Manager Read more…
We consider the benefit and impact on the customer in everything that we do. From the time we pick up the phone, to saying our farewell, our mission to the customer is to benefit and provide a positive impact to their needs as effectively as we can. When you’re thinking Read more…
