Sandy Herrick, Trusted Technology Advisor at Global Consulting Group (GCG) powered by AppDirect Sandy...
Field Services
Powering Transformation with Strategic Retail Technology Support
The retail industry is undergoing a profound transformation, fueled by shifting consumer expectations and...
Break/Fix Field Services: An Essential Guide for Professionals
When was the last time a broken AC ruined your day? You came home on a hot afternoon, dripping in sweat,...
The Essential Skills Every Field Service Technician Should Have
If your company offers sophisticated technologies that are used in your customers’ locations, a barrier to...
Best Practices in Field Service Management
Companies that provide technologies intended for use in remote locations – whether that involves operations...
Effective Low Voltage Installer Service for Retail Expansion
Coming from a valued client, “I didn’t realize you did that” is a statement that reminds a company of its...
Benefits of Touch Screen Cash Registers for Retailers
For many years, cash registers have been among the most expensive and complicated technologies for...
How To Deploy and Support Technology Better Than Your Competition: Our 3 Secrets
If one of your company's challenges is installing, maintaining, or servicing technical equipment in the...
Netfor Makes Transition To mPOS Technology Simple For National Chains
Making the decision to scale to a new technology can be terrifying for companies. Their leaders recognize...
First Run Rate: Why Netfor Gets It Right When Others Just Say They Do
A familiar trait of successful companies is high expectations, and Netfor is no exception. One of the keys...
How Netfor Sources, Vets, and Trains It’s Active Field Service Technicians
In 20 minutes, someone you’ve never met is going to walk into one of you or your customer’s facilities 1,200 miles away to install a complicated, expensive device on your behalf. Thinking about that…
Configuring Devices & Fulfilling Ready-To-Go Tech
The franchise operator was frantic. When he opened the store this morning, the point-of-sale (POS) system was dead. He tried every trick he knew, but the technology wouldn’t cooperate. Customers…