Healthcare Outsourcing That Improves Care and Cuts Costs
Secure and scalable services trusted by healthcare providers nationwide.
Healthcare is evolving faster than ever. So is the demand to deliver seamless patient experiences. Netfor helps you achieve this with technology and support services that let your clinicians and staff focus on what they do best.
Providing Exceptional Care.
Whether you need HIPAA-compliant call center agents, nationwide field services, technology modernization throughout clients, or fulfillment solutions, Netfor has the expertise and resources to connect it all together. With us, your operations run smoothly, and your patients get the care experience they deserve.
Why Providers Partner with Netfor
Field Services
Netfor provides certified technicians who can be deployed nationwide within hours, minimizing disruption to patient care. We understand the unique challenges of clinical environments, from remote offices to hospitals, and deliver the right expertise for every location. By keeping technology reliable and workflows seamless, we help providers focus on delivering exceptional care.
Technical Support Desk
Netfor provides responsive, HIPAA-aware help desk support that is just a phone call away, keeping technology running smoothly. Our specialists resolve issues quickly, minimize downtime, and ensure staff can access the systems they need without delay. With reliable support available whenever it is needed, providers can stay focused on patient care instead of technology problems.
Call center
Netfor provides customer and patient call center support, helping offices and hospitals manage inquiries, scheduling, and follow-ups with care and professionalism. Our agents combine healthcare knowledge and technical expertise to resolve issues quickly and create a seamless patient experience. With reliable call center support behind them, providers can focus on delivering exceptional care.
Testimonials
“The biggest value is the fact that we could get somebody anywhere in the country. If we have an emergency today and we need somebody in four hours, Netfor is able to help us with that.”
Patient Care Is Your Priority
Reliable Support Is Ours
Behind every great provider is reliable infrastructure. We make sure your people, processes, and technology always work together.
All Healthcare Capabilies
- Field Services
- Technical Support Desk
- Customer Service Call Center
- Fulfillment Center
- IT Staffing
Healthcare Resources
See how we’ve empowered healthcare organizations to overcome their technology challenges.
Success Story: Marathon Health’s Strategic Expansion
Marathon Health partnered with Netfor to modernize its nationwide technology infrastructure during a major merger and expansion to nearly 800 health centers. With reliable connectivity, rapid technician dispatch, and proactive support, they reduced downtime, improved staff satisfaction, and created a stronger foundation for exceptional patient care and continued growth.
Optimizing A Healthcare Call Center: A Data-Driven Assessment for a Major Provider
Netfor performed a detailed, metrics-driven evaluation of a major multi-hospital system’s call center, examining 15 dimensions across processes, technology, governance, and organization to pinpoint strengths, gaps, and opportunities for improvement. This equipped leaders to make informed decisions and consider outsourcing options that ultimately enhance patient experiences.
Curious About More?
Check out what we’ve done for other clients in multiple industries.
Healthcare FAQs
Can Netfor scale support quickly during periods of growth or high patient demand?
Absolutely. One of our core strengths is the ability to scale support up or down as demand changes. Whether it is handling higher call, chat, and email volumes or managing large scale technology installations and rollouts, our team adapts quickly so your healthcare organization stays fully supported.
How fast can you dispatch a technician to fix broken technology on site?
Netfor provides same-day or next-day service nationwide, 24/7/365, including holidays. With a network of over 130,000 certified technicians across North America, we can deploy the right expert quickly for break/fix issues, urgent outages, or large-scale rollouts.
How does outsourcing with Netfor improve both patient care and staff efficiency?
Outsourcing with Netfor allows healthcare staff to focus on patient care while we handle the technology and support services that keep operations running smoothly. By reducing downtime, streamlining workflows, and eliminating common IT frustrations, clinicians and staff can work more efficiently, leading to better patient experiences and higher overall satisfaction.
Simplify Your Multi-Location Operations
One partner for field services, customer support, and IT help desk—nationwide.
Get field service deployment, 24/7 customer support, and IT help desk solutions from a single partner with 97% US coverage. No more juggling multiple vendors or coordinating complex service relationships.