Protect Peak Season Revenue From Downtime

The Netfor team helped me position services I didn’t even know were in demand, and closedeals I wouldn’t have touched before.

If I need somebody sameday, they can find somebody same day and get somebody out there. Based on my experience,the people are well-versed, well-qualified, and able to do the job. “Her Results:Supports clients with 350+ locations nationwide using Netfor’s field services.

“Simon Property Group has over two hundred regional malls located across the country. The challenge was providing technical support at various locations when necessary. We knew Netfor offered a number of high-quality services, based on previous conversations with them. When we reached out to Netfor about our needs, they were quick to ask questions, fully understand our needs, and discuss options and real solutions. We contracted them, as a test, at a couple of locations. The results were amazing. The properties were thrilled with the professional, hands-on support they received. Simon IT was impressed with the immediate positive results. the advanced level of technician that was deployed and the competitive rate. All positives for the properties and Simon IT. This one-time issue has turned into a long-term partnership with Simon Property Group and Netfor, five years and counting.”

“It’s also a big relief knowing our users now have 24/7 support from a group that knows what they’re doing. If you’re looking for an organization that will listen carefully to your needs and help you provide the best customer service experience, Netfor is there to help you succeed.”

“Netfor has been a key part of the INBiz program. They helped develop processes to support the INBiz call center and worked diligently with our team to identify and capture knowledge to ensure consistency among agents. Netfor’s attention to customer service is terrific and keeps the service running smoothly, and their flexibility makes them a great partner.”