Field Content

Netfor Field Services: Making A Difference

Statistics speak for themselves. In 2011 the Aberdeen group did a study that concluded the average high performing field services company maintained an 88% First Run Rate (FRR). At Netfor, we believed 88% was too lo...

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Case Study: Useful Tips For A Successful Kiosk Deployment

A self-service information kiosk is a great way to effectively inform and engage guests on-premises for hospitality, retail, real estate and more types of organizations. If effectively deployed, a digital conci...

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How Netfor Sources, Vets, and Trains It’s Field Service Technicians

In 20 minutes, someone you’ve never met is going to walk into one of you or your customer’s facilities 1,200 miles away to install a complicated, expensive device on your behalf. Thinking about that might push your b...

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Netfor’s Methodical Onboarding Allowed Quillo to Focus on Serving Users

After years spent focused on staff education and retention for similar agencies, Quillo was convinced there had to be better ways to champion the people charged with taking care of other people. They hit upon a brilliant...

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