Retail Store

Point of sale system problems?

If you work in the world of retail, you know the one item you can’t live without is your cash management system
— whether that’s a cash register or digital POS system.

Your POS system does everything from process sales to capture customer information and purchase history.

So what happens when it doesn’t work? Now what?

Up to here with that point of sale (POS) system and its back-end snafus?

Netfor is there for you.

No retail business can afford to lose customers and sales due to POS problems.

Netfor supports you and everything in your company’s retail environment — from the POS and the desktop
computer to the PIN pad and the receipt printer.

When it comes to retail tech support, we know it all without being know-it-alls.

From point A to point B and all the points in between … we’re your point of sale professionals.

Getting the side-eye from the long line of customers waiting for you to figure out the barcode scanner?

Netfor provides

  • A dedicated help desk system customized for your team
  • 24/7/365 support model — providing help desk support day, night and on weekends
  • A live person takes care of your needs and is trained in your company’s specific knowledge base.
  • Each caller gets the same positive customer service experience each and every time.
  • Fast, enjoyable and consistent conversations are key.

Still waiting for the receipt to print after reseating the cable?

Netfor offers a technical help desk built on best practices with a dedicated call management system offering
24/7/365 support.

Calls are answered in less than 20 seconds, and almost all customer issues are resolved on the first
interaction.

We deliver world-class help desk service with top-notch technology.

We’re there when you need us. Call us today.

It's time to improve your customer's experience.

Let's Start a Project Together

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