Out With The Old, In With The New For decades, support organizations have responded to customers’ requests by saying, “Of course we’ll try everything under the sun to fix that problem for you,” no matter the need. That’s why it Read more…
The More Netfor Services Clients, The More They Save And Grow Netfor’s relationship with new service desk clients often follows a curious path. Initially, they’ll outsource their IT help desk or call center operations to us, tasking us to handle Read more…
Do you suddenly have more remote workers than you did 2 weeks ago? As a follow-up to my article on IoT support services, it is somewhat ironic that the newest IoT device today is you and I … the human Read more…
A self-service information kiosk is a great way to effectively inform and engage guests on-premises for hospitality, retail, real estate and more types of organizations.
