Field Services for the Technology Industry

Clueless as to what’s happening with your technician out in the field?

Clueless as to what’s happening with your technician out in the field?

Netfor’s field services will clue you in. When you need a skilled technician in the field, and you can’t be onsite, chaos sometimes happens. You don’t know when the technician showed up, what kind of work he or she did, and you weren’t notified when, or if, the work was done.

That’s why you need Netfor’s technology field services.

Even when you’re not there, we are.

Netfor gets the job done.

We’re U.S.-based in the heart of the Midwest, but we’ve got our expert technicians ready to serve you in more than 6,000 locations worldwide, including Mexico, Puerto Rico and Canada.

When you need us, Netfor sends a field service technician stat. Qualifications, you ask?

Each of our technicians is: vetted, trained, certified and trusted. Trusted to be a rock star for you — no matter where you are or what type of support service you need.

What if you want to save time and money by not using an on-site resource? We can make that work with our remote service technician service. Using our remote-control screen-sharing software, we can take care of any client-specific problem — or multiple problems — while reducing call congestion. How’s that for efficient?

Give us a try. You’ll be happy you did.

Hopeless you’ll never find a technician you can count on for quality work when you’re not onsite?

Netfor provides:

  • Guaranteed service in any supported location, even the rural ones
  • Same-day service to recurring scheduled maintenance — whatever level you need!
  • 24/7/365 support model — providing field services day, night and on weekends
  • Highly-qualified, certified technicians at your service for Tier Two, deskside support
  • Positive customer service experiences for the end user each and every time.

Organizations in more than 6,000 locations worldwide rely on Netfor, including large corporations, educational institutions, government entities, manufacturing entities, retail organizations, technology organizations and telecommunications service providers.

We can customize any type of support service you need — anywhere you need it. You name the service, and we’ll provide the technician.

We can help. Wherever you are.

It's time to improve your customer's experience.

Let's Start a Project Together

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