We’re at your service.
Netfor provides worry-free customer service through a streamlined, outsourced call center. With U.S.-based agents in the heart of the Midwest, we combine the latest technology with the art of great customer service to keep our clients productive … and happy.
We are that single point of contact for all your client and customer questions. We answer calls quickly — in less than 20 seconds — and resolve issues efficiently — with 95% of issues resolved on the first call.
We can customize any type of support service you need — and we give you that service around the clock.
Yep. 24/7/365. That’s us. Creating a world-class customer experience for business consumers and technology
“We’re frustrated we’re spending too much money on labor.”
Our call center solutions:
“We’re concerned we don’t have 24/7/365 service for our call center.”
You’re our top priority.
Delivering you and your company world-class customer service is our top priority. With Netfor, you get a
partner that brings passion to our work, embraces challenges and values knowledge and consistency.
- A dedicated help desk system customized for your team
- 24/7/365 support model — providing help desk support day, night, and on weekends
- A live person takes care of your needs and is trained in your company’s specific knowledge base.
- Each caller gets the same positive help desk service each and every time.
- Fast, enjoyable and consistent conversations are key.