BPO Services
90%
Clients’ Customers Satisfaction
95%
Client Satisfaction
95%
First Run Rate
Save Money by Outsourcing
Non-Core Business Functions
At Netfor, we enable organizations to focus on their core competencies by automating the business processes that distract. We act as an extension of your team to tailor solutions centered on the people that matter most to your business: your customers, employees, and end-users. With Netfor business process outsourcing services, there’s a friendlier way forward.
Field Services
Retail to commercial, logistics, and beyond, you and your customers can count on our reliable and accurate service when and where you need it.
Technical Support Desk
Whether you’re looking for IT, software, hardware, or networking support solutions, Netfor has you covered.
Customer Service Call Center
We are 100% onshore and answering 97% of calls in under 20 seconds. Happy customers fuel a happy business.
Fulfillment Center
Business and tech move at the speed of now, so keeping your employees and customers satisfied with on-time technology is essential.
Staffing
Netfor leverages its network of 70k+ staffing experts across North America that have proven their qualifications to meet your needs.
Calculate Your Savings
Often, an organization believes it can save money by having Netfor manage routine calls while its high-paid specialists resolve the complex ones. Yet this takes time and focus away from critical projects, slowing down innovation and costing more money in the end.
The fact is, when organizations ask us to handle more of their calls, they typically lower their total cost of doing business. It sounds counterintuitive, but it’s true. Check out our Total Cost of Ownership (TCO) Calculator, run your numbers, and see for yourself.
Our Difference is in Our People
We spend countless hours ensuring that our people are trained to represent your business appropriately
Technician Onboarding: After a client’s input concerning deliverables and work, we assign a technician near each location. Whether the technician is new or a regular, they all go through our Quality Confirmation Process to ensure they are skilled, professional, and reliable.
Client Delight: In addition to real-time access to the status of your projects, you will also be in regular contact with your TAM.
Solve Your Puzzle
Get ahold of a BPO expert who knows what direction to point you in.
Let’s start a conversation and see how Netfor can help. Please fill out the form, and a member of our team will be in touch soon. Thank you for your interest in Netfor!
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202 North Illinois St.
South Tower, 16th Floor
Indianapolis, IN 46204