Did you know the number one way businesses can improve their product experience is through technical help or assistance? At least, that’s what the CMO Council found during their 2017 study. Often, we take the technical and customer support we receive throughout our day to day lives for granted. However, when client success is missing,… Read More »
Statistics speak for themselves. In 2011 the Aberdeen group did a study that concluded the average high performing field services company maintained an 88% First Run Rate (FRR). At Netfor, we believed 88% was too low. How could you confidently send work to a vendor knowing there is a 12% chance of a site re-visited?… Read More »
Imagine you’re a business that needs someone to sit at the front desk to welcome guests and to keep the area tidy and stocked. There are more tasks to be done than one person can handle, but hiring two people is financially inefficient and wasteful. Now what? Netfor Office Manager and HR Assistant Nichole Flett… Read More »
Netfor welcomes Jason Belt as vice president of business and service development. Belt’s duties focus on expanding Netfor’s brand messaging while opening new sales channels and developing new partner relationships in the market. He works with the executive team in developing new services as well as internal initiatives to improve Netfor’s current service offerings. Q&A… Read More »
It's time to improve your customer's experience.
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