Who We Are
At Netfor we view all employees and partners as members of our team. That is why we employ talented individuals at every level within the company. At the center of that team are the managers. Our managers have decades of experience in their respective fields of expertise. We believe this is an important factor in being better prepared to meet our clients' needs.
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Jeffrey D. Medley
President & Chief Executive Officer
Jeffrey Medley has been the President and CEO of Netfor, Inc. since starting the company in 1995. He has lead the company through rapid growth, increasing sales an average of 183 percent a year and expanding Netfor's coverage area.
Mr. Medley is responsible for identifying and contacting franchisors which would benefit from Netfor's services. Netfor, Inc. provides the hardware, software and networking support needed by franchises by utilizing custom-tailored (Remote) Help Desk and Onsite Support Services. The coverage area of Netfor currently extends throughout the entire United States and Puerto Rico.
In addition, Mr. Medley and his executive team developed the COAR Centric ProcessSM, an innovative business model through which Netfor delivers its World Class Franchise Services. Using the COAR Centric Process, Netfor saved Mail Boxes Etc. (MBE) more than $500,000 during an eight month period from 2000 to 2001. In April of 2001, MBE awarded Netfor with its prestigious Vendor of the Year award for 2000. Additionally, Mr. Medley and Netfor are active members of the International Franchise Association, as well as Microsoft Certified Partner and Certified Dell Reseller.
Before starting Netfor, Mr. Medley earned his Bachelors of Science Degree in mechanical engineering from Purdue University. He has five years experience as a mechanical engineer with Hughes Aircraft Company in El Segundo, California. Mr. Medley returned to Indianapolis to develop his concept of providing technical support to franchises and multi-location organizations while reducing the need for onsite technicians.
Jerry Kerns
Vice President of Technology
With more than 25 years of information technology experience, Mr. Kerns is responsible for Netfor's enterprise infrastructure and technology as well as for delivering information and telecommunications services to Netfor's operations group, clients and partners. Mr. Kerns is also responsible for maintaining the relationships with technology and telecommunications vendors.
A resident of Bainbridge, Indiana, Kerns' experience includes Unix security and systems administrator, seven years of virtual services hosting, six years of database administration, and five years of networking design and integration.
Prior to joining Netfor, Kerns served as a General Manager and CIO for Computer Basics, Inc. where he was responsible for project and product research, development and engineering; as well as workstation and server design. Kerns was also responsible for operations, employee management, as well as purchasing and inventory management at Computer Basics.
Kerns has additional experience as a corporate accounts manager, purchasing agent and webmaster. He attended Indiana University-Purdue University Indianapolis (IUPUI), focusing on systems analysis and design.
Travis McIntyre
Vice President of Operations
Travis McIntyre serves Netfor as Vice President of Operations. McIntyre handles structural design of general process systems, and business processes (enterprise architecture, policy and procedures, logistics, project management framework, etc.). He is responsible for the oversight and management of the service desk and the application development department. He also maintains responsibility to facilitate the delivery of high quality service management to Netfor's clients that are both high in financial quality and value. These process systems are implemented following frameworks of established best practices such as ITIL (Information Technology Infrastructure Library) and MOF (Microsoft Operations Framework).
Before coming to Netfor, Mr. McIntyre served for 2 years as the Key Accounts Sales Representative for MicroX-Press Inc. as the sole representative managing the purchases and solutions of IT hardware and software for over 200 key accounts. Prior to MicroX-Press Mr. McIntyre served 3 years as the General Manager for Computer Renaissance controlling 5 locations.
A resident of Avon, Ind., McIntyre joined Netfor in June 1999. He attended Indiana University-Purdue University Indianapolis (IUPUI), studying computer technology and business administration. He is ITIL Service Management Certified. He has successfully completed the Microsoft Certified Systems Engineer Program and holds Multiple MCP (Microsoft Certified Professional) designations.
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